NAPO® Code of Ethics

I adhere to the following NAPO® Code of Ethics 

The NAPO® Code of Ethics is a set of principles that guides our professional conduct with our clients and colleagues.  Members of NAPO® pledge to exercise judgment, self-restraint, and conscience in their conduct in order to establish and maintain public confidence in the integrity of NAPO® members and to preserve and encourage fair and equitable practices among all who are engaged in our profession.

CLIENTS

Working Relationships

~ I will serve my clients with integrity, competence, and objectivity, and will treat them with respect and courtesy.

~ I will offer services in those areas in which I am qualified and will accurately represent those qualifications in both verbal and written communications.

~ When unable or unqualified to fulfill requests for services, I will make every effort to recommend the services of other qualified professional organizers, productivity consultants, and/or other qualified professionals.

~ I will advertise my services in an honest manner and will represent the organizing and productivity profession accurately.  

Confidentiality

~ I will keep confidential all client information, both business and personal, including that which may be revealed by other professional organizers and productivity consultants.

~ I will use proprietary client information only with the client's permission.

~ I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.

Fees

~ I will decide independently and communicate to my client in advance my fees and expenses, and will charge fees and expenses which I deem reasonable, legitimate, and commensurate with my experience, the services I deliver, and the responsibility I accept.

~ I will make recommendations for products and services with my client's best interests in mind.

COLLEAGUES

~ I will seek and maintain an equitable, honorable, and cooperative association with other NAPO® members and will treat them with respect and courtesy.

~ I will respect the intellectual property rights (materials, titles, and thematic creations) of my colleagues, and other firms and individuals, and will not use proprietary information or methodologies without permission.

~ I will act and speak on a high professional level so as not to bring discredit to the organizing and productivity profession.